All Systems Operational

Cresta Director Operational
Insights - Performance Operational
Insights - Leaderboard Operational
Keyword Insights Operational
Live Conversations - Calls Operational
Closed Conversations - Calls Operational
Live Conversations - Chats Operational
Closed Conversations - Chats Operational
Coaching Overview Operational
Cresta Builder Operational
Authentication/User Access Operational
Post Call Ingestion Operational
Topic Discovery Operational
Customer Insights Operational
Outcome Insights Operational
Agent Assist - Chat Operational
Hints Operational
Suggestions Operational
Smart Compose Operational
Knowledge-base Search Operational
Guided Workflow Operational
Knowledge Assist Operational
Agent Assist - Voice Operational
Live Transcript Operational
Knowledge-base Search Operational
Guided Workflow Operational
Call Flow Operational
Cresta Builder - Keyword Triggers Operational
Knowledge Assist Operational
Auto Summarization Operational
AI Agent Operational
Cresta Login Operational
Cresta Doc Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 12, 2026

No incidents reported today.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Resolved - A fix has been implemented, and users should now be able to log in and access restricted content on docs.cresta.com. We are monitoring the site to confirm that access remains stable. Please contact Support if the issue continues.
Nov 3, 08:57 PST
Investigating - We are investigating an issue affecting access to restricted content on docs.cresta.com. Some users are returned to the Log In screen after successfully attempting to sign in and cannot access documentation, including API reference pages. We are working to identify the cause and restore access. We will provide an update as more information becomes available.
Nov 3, 07:54 PST

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.