All Systems Operational

Uptime over the past 90 days. View historical uptime.
Cresta Director Operational
90 days ago
99.99 % uptime
Today
Insights - Performance Operational
90 days ago
99.94 % uptime
Today
Insights - Leaderboard Operational
90 days ago
99.94 % uptime
Today
Keyword Insights Operational
90 days ago
100.0 % uptime
Today
Live Conversations - Calls Operational
90 days ago
100.0 % uptime
Today
Closed Conversations - Calls Operational
90 days ago
100.0 % uptime
Today
Live Conversations - Chats Operational
90 days ago
100.0 % uptime
Today
Closed Conversations - Chats Operational
90 days ago
100.0 % uptime
Today
Coaching Overview Operational
90 days ago
100.0 % uptime
Today
Cresta Builder Operational
90 days ago
100.0 % uptime
Today
Authentication/User Access Operational
90 days ago
100.0 % uptime
Today
Post Call Ingestion Operational
90 days ago
100.0 % uptime
Today
Topic Discovery Operational
90 days ago
100.0 % uptime
Today
Customer Insights Operational
90 days ago
100.0 % uptime
Today
Outcome Insights Operational
90 days ago
100.0 % uptime
Today
Agent Assist - Chat Operational
90 days ago
100.0 % uptime
Today
Hints Operational
90 days ago
100.0 % uptime
Today
Suggestions Operational
90 days ago
100.0 % uptime
Today
Smart Compose Operational
90 days ago
100.0 % uptime
Today
Knowledge-base Search Operational
90 days ago
100.0 % uptime
Today
Guided Workflow Operational
90 days ago
100.0 % uptime
Today
Knowledge Assist Operational
90 days ago
100.0 % uptime
Today
Agent Assist - Voice Operational
90 days ago
99.97 % uptime
Today
Live Transcript Operational
90 days ago
99.89 % uptime
Today
Knowledge-base Search Operational
90 days ago
100.0 % uptime
Today
Guided Workflow Operational
90 days ago
100.0 % uptime
Today
Call Flow Operational
90 days ago
100.0 % uptime
Today
Cresta Builder - Keyword Triggers Operational
90 days ago
100.0 % uptime
Today
Knowledge Assist Operational
90 days ago
100.0 % uptime
Today
Auto Summarization Operational
90 days ago
99.89 % uptime
Today
Virtual Agent Operational
90 days ago
100.0 % uptime
Today
Cresta Login Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 24, 2026

No incidents reported today.

Feb 23, 2026
(us-east-1 region) Transcription latency and delayed summaries
Resolved - Between 12:00 PM ET and 4:00 PM ET on February 23, 2026, some customers in us-east-1-prod experienced elevated transcription latency, which could cause live transcripts to lag, summaries to take longer to generate, and in some cases Insights and Performance pages to load slowly or time out. Engineering identified the cause, applied a mitigation, and service recovered by approximately 4:29 PM ET on February 23, 2026. All systems are now operating normally.
Feb 23, 14:12 PST
Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

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