All Systems Operational
Cresta Director
Operational
Insights - Performance
Operational
Insights - Leaderboard
Operational
Keyword Insights
Operational
Live Conversations - Calls
Operational
Closed Conversations - Calls
Operational
Live Conversations - Chats
Operational
Closed Conversations - Chats
Operational
Coaching Overview
Operational
Cresta Builder
Operational
Authentication/User Access
Operational
Agent Assist - Chat
Operational
Hints
Operational
Suggestions
Operational
Smart Compose
Operational
Knowledge-base Search
Operational
Guided Workflow
Operational
Agent Assist - Voice
Operational
Live Transcript
Operational
Knowledge-base Search
Operational
Guided Workflow
Operational
Call Flow
Operational
Cresta Builder - Keyword Triggers
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.