All Systems Operational
Cresta Director
Operational
Insights - Performance
Operational
Insights - Leaderboard
Operational
Keyword Insights
Operational
Live Conversations - Calls
Operational
Closed Conversations - Calls
Operational
Live Conversations - Chats
Operational
Closed Conversations - Chats
Operational
Coaching Overview
Operational
Cresta Builder
Operational
Authentication/User Access
Operational
Post Call Ingestion
Operational
Topic Discovery
Operational
Customer Insights
Operational
Outcome Insights
Operational
Agent Assist - Chat
Operational
Hints
Operational
Suggestions
Operational
Smart Compose
Operational
Knowledge-base Search
Operational
Guided Workflow
Operational
Agent Assist - Voice
Operational
Live Transcript
Operational
Knowledge-base Search
Operational
Guided Workflow
Operational
Call Flow
Operational
Cresta Builder - Keyword Triggers
Operational
Virtual Agent
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.