All Systems Operational
Cresta Director Operational
90 days ago
99.99 % uptime
Today
Insights - Performance Operational
90 days ago
100.0 % uptime
Today
Insights - Leaderboard Operational
90 days ago
100.0 % uptime
Today
Keyword Insights Operational
90 days ago
100.0 % uptime
Today
Live Conversations - Calls Operational
90 days ago
99.94 % uptime
Today
Closed Conversations - Calls Operational
90 days ago
99.99 % uptime
Today
Live Conversations - Chats Operational
90 days ago
100.0 % uptime
Today
Closed Conversations - Chats Operational
90 days ago
100.0 % uptime
Today
Coaching Overview Operational
90 days ago
100.0 % uptime
Today
Cresta Builder Operational
90 days ago
100.0 % uptime
Today
Authentication/User Access Operational
90 days ago
100.0 % uptime
Today
Post Call Ingestion Operational
90 days ago
100.0 % uptime
Today
Topic Discovery Operational
90 days ago
100.0 % uptime
Today
Customer Insights Operational
90 days ago
100.0 % uptime
Today
Outcome Insights Operational
90 days ago
100.0 % uptime
Today
Agent Assist - Chat Operational
90 days ago
100.0 % uptime
Today
Hints Operational
90 days ago
100.0 % uptime
Today
Suggestions Operational
90 days ago
100.0 % uptime
Today
Smart Compose Operational
90 days ago
100.0 % uptime
Today
Knowledge-base Search Operational
90 days ago
100.0 % uptime
Today
Guided Workflow Operational
90 days ago
100.0 % uptime
Today
Agent Assist - Voice Operational
90 days ago
99.94 % uptime
Today
Live Transcript Operational
90 days ago
99.94 % uptime
Today
Knowledge-base Search Operational
90 days ago
99.94 % uptime
Today
Guided Workflow Operational
90 days ago
99.94 % uptime
Today
Call Flow Operational
90 days ago
99.94 % uptime
Today
Cresta Builder - Keyword Triggers Operational
90 days ago
99.94 % uptime
Today
Virtual Agent Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Cresta is conducting a planned maintenance on June 19th, 22:00 PDT - 23.00 PDT.

During the maintenance window, Voice customers will not be able to interact with any Cresta applications.

Posted on Jun 17, 2024 - 14:01 PDT
Past Incidents
Jun 19, 2024

No incidents reported today.

Jun 18, 2024

No incidents reported.

Jun 17, 2024
Completed - The scheduled maintenance has been completed.
Jun 17, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 22:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 17, 14:06 PDT
Scheduled - Cresta is conducting a planned maintenance from June 17th, 22:00 PDT - 23.00 PDT.

During the maintenance window, Chat customers will not be able to interact with any Cresta applications.

Jun 17, 22:00 PDT
Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.