Flux v1 to Flux v2 Migration
Scheduled Maintenance Report for Cresta
Completed
The scheduled maintenance has been completed.
Posted Jun 14, 2022 - 23:00 PDT
Scheduled
Impact Statement:
During the downtime the, users may experience following issues.
1) Webpage may be blank when loaded
2) Unable to use director
3) AI features will not work when agents are logged in.
4) Studio unavailable

Details of the maintenance:
We are migrating/upgrading from Flux v1 to Flux v2 to utilize the advanced features.
Posted Jun 14, 2022 - 22:30 PDT
This scheduled maintenance affected: Cresta Director (Insights - Performance, Insights - Leaderboard, Keyword Insights, Live Conversations - Calls, Closed Conversations - Calls, Live Conversations - Chats, Closed Conversations - Chats, Coaching Overview, Cresta Builder, Authentication/User Access).
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